{"id":9805,"date":"2024-01-15T23:04:16","date_gmt":"2024-01-15T23:04:16","guid":{"rendered":"https:\/\/fouraat.com\/?page_id=9805"},"modified":"2024-01-16T01:32:14","modified_gmt":"2024-01-16T01:32:14","slug":"help-center","status":"publish","type":"page","link":"https:\/\/fouraat.com\/fra\/help-center\/","title":{"rendered":"Centre d&#039;aide"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9805\" class=\"elementor elementor-9805\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-1442d65a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1442d65a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6de45ee9\" data-id=\"6de45ee9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b74a12b elementor-widget elementor-widget-wd_infobox\" data-id=\"5b74a12b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t\t\t<div class=\"wd-info-box text-center box-icon-align-top box-style-base color-scheme- with-btn box-btn-static\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:90px; height:90px;\"><img decoding=\"async\"  src=\"https:\/\/fouraat.com\/wp-content\/uploads\/2024\/01\/bikes-free-shipping.svg\" title=\"v\u00e9los-livraison-gratuite.svg\" loading=\"lazy\" width=\"90\" height=\"90\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-s\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tConditions d&#039;exp\u00e9dition\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p>Choisissez votre compagnie de transport pr\u00e9f\u00e9r\u00e9e. Nous traitons avec des compagnies de transport s\u00fbres<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-btn-wrapper\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-link btn-shape- btn-size-default btn-color-primary btn-icon-pos-right\"  href=\"https:\/\/fouraat.com\/shipping-policy\/\" target=\"_blank\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tVOIR PLUS\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-21bb93ee\" data-id=\"21bb93ee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a75a55d elementor-widget elementor-widget-wd_infobox\" data-id=\"6a75a55d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t\t\t<div class=\"wd-info-box text-center box-icon-align-top box-style-base color-scheme- with-btn box-btn-static\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:90px; height:90px;\"><img decoding=\"async\"  src=\"https:\/\/fouraat.com\/wp-content\/uploads\/2024\/01\/bikes-return.svg\" title=\"retour-de-velos.svg\" loading=\"lazy\" width=\"90\" height=\"90\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-s\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tRemplacer et retourner\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p>Vous pouvez \u00e9changer ou retourner le produit que vous ne souhaitez pas en raison de d\u00e9fauts<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-btn-wrapper\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-link btn-shape- btn-size-default btn-color-primary btn-icon-pos-right\"  href=\"https:\/\/fouraat.com\/return-policy\/\" target=\"_blank\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tVOIR PLUS\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-63184746\" data-id=\"63184746\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d9da40f elementor-widget elementor-widget-wd_infobox\" data-id=\"d9da40f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t\t\t<div class=\"wd-info-box text-center box-icon-align-top box-style-base color-scheme- with-btn box-btn-static\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:90px; height:90px;\"><img decoding=\"async\"  src=\"https:\/\/fouraat.com\/wp-content\/uploads\/2024\/01\/bikes-24-support.svg\" title=\"support-24-velos.svg\" loading=\"lazy\" width=\"90\" height=\"90\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-s\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tSERVICE CLIENT\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p>Nous offrons \u00e0 nos clients un service client 24 heures sur 24 en fonction du r\u00f4le<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-btn-wrapper\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-link btn-shape- btn-size-default btn-color-primary btn-icon-pos-right\"  href=\"https:\/\/fouraat.com\/contact-us-2\/\" target=\"_blank\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tVOIR PLUS\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5f8b44f7\" data-id=\"5f8b44f7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69594923 elementor-widget elementor-widget-wd_infobox\" data-id=\"69594923\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t\t\t<div class=\"wd-info-box text-center box-icon-align-top box-style-base color-scheme- with-btn box-btn-static\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:90px; height:90px;\"><img decoding=\"async\"  src=\"https:\/\/fouraat.com\/wp-content\/uploads\/2024\/01\/bikes-payment.svg\" title=\"paiement-v\u00e9los.svg\" loading=\"lazy\" width=\"90\" height=\"90\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-s\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tPAIEMENTS INSTANTAN\u00c9S \t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p>Vous pouvez payer avec votre carte bancaire en toute simplicit\u00e9 et en utilisant diff\u00e9rentes passerelles de paiement<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-btn-wrapper\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-link btn-shape- btn-size-default btn-color-primary btn-icon-pos-right\"  href=\"https:\/\/fouraat.com\/how-to-buy\/\" target=\"_blank\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tVOIR PLUS\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-520bc32c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"520bc32c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-40e50d10\" data-id=\"40e50d10\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-inner-section elementor-element elementor-element-5b7bd030 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b7bd030\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1d9a2975\" data-id=\"1d9a2975\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f7ae0db wd-animation-left-flip-y wd-animation-normal wd-animation wd-transform elementor-widget elementor-widget-wd_infobox\" data-id=\"5f7ae0db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t\t\t<div class=\"wd-info-box text-center box-icon-align-top box-style-base color-scheme-\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-with-border\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:90px; height:90px;\"><img decoding=\"async\"  src=\"https:\/\/fouraat.com\/wp-content\/uploads\/2024\/01\/corporate-safe-3.svg\" title=\"entreprise-safe-3.svg\" loading=\"lazy\" width=\"90\" height=\"90\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-m\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\t\u00c9conomie fiable\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Lien vers l&#039;infobox\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-956e067\" data-id=\"956e067\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a457618 wd-animation-left-flip-y wd-animation-normal wd-animation wd-transform elementor-widget elementor-widget-wd_infobox\" data-id=\"a457618\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t\t\t<div class=\"wd-info-box text-center box-icon-align-top box-style-base color-scheme-\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-with-border\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:90px; height:90px;\"><img decoding=\"async\"  src=\"https:\/\/fouraat.com\/wp-content\/uploads\/2024\/01\/corporate-chek-3.svg\" title=\"corporate-chek-3.svg\" loading=\"lazy\" width=\"90\" height=\"90\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-m\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tDes \u00e9conomies en continu\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Lien vers l&#039;infobox\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-35c8a52d\" data-id=\"35c8a52d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3149df05 wd-animation-left-flip-y wd-animation-normal wd-animation wd-transform elementor-widget elementor-widget-wd_infobox\" data-id=\"3149df05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t\t\t<div class=\"wd-info-box text-center box-icon-align-top box-style-base color-scheme-\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-with-border\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:90px; height:90px;\"><img decoding=\"async\"  src=\"https:\/\/fouraat.com\/wp-content\/uploads\/2024\/01\/corporate-protection-3.svg\" title=\"protection-de-l-entreprise-3.svg\" loading=\"lazy\" width=\"90\" height=\"90\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-m\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tProtection int\u00e9grale\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Lien vers l&#039;infobox\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-6179f8c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6179f8c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ce437cd\" data-id=\"ce437cd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-6fe3e466 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6fe3e466\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4357f9a2\" data-id=\"4357f9a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aff89ef elementor-widget elementor-widget-wd_accordion\" data-id=\"aff89ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-border-off wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tMa commande n&#039;est pas encore arriv\u00e9e. O\u00f9 est-elle ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Si votre commande ne vous parvient pas \u00e0 la date indiqu\u00e9e, vous devez suivre la commande \u00e0 l&#039;aide du num\u00e9ro d&#039;exp\u00e9dition qui vous est envoy\u00e9<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tLivrez-vous les jours f\u00e9ri\u00e9s ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Les commandes sont livr\u00e9es selon les compagnies maritimes<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tLivrez-vous \u00e0 mon code postal ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>La livraison est effectu\u00e9e \u00e0 l&#039;adresse indiqu\u00e9e par le client lors de l&#039;achat<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tQuels sont les modes de paiement disponibles ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Furat propose plusieurs options de paiement, notamment :<br \/>Pr\u00e9pay\u00e9 : payez avec des cartes bancaires, des versements ou des portefeuilles intelligents.<br \/>3. Bons d&#039;achat : Payez en utilisant le code du bon d&#039;achat.<br \/>D\u2019autres m\u00e9thodes existent, mais elles ne sont pas disponibles dans tous les pays. On les retrouve plut\u00f4t dans certains pays d\u2019Afrique, comme la Guin\u00e9e Conakry.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"4\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tDois-je \u00eatre pr\u00e9sent pour signer la livraison ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>C&#039;est au choix du client<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-60dc6034\" data-id=\"60dc6034\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-665862ae elementor-widget elementor-widget-wd_accordion\" data-id=\"665862ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-border-off wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tMes informations seront-elles en s\u00e9curit\u00e9 ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Fourat accorde une grande importance \u00e0 la s\u00e9curit\u00e9 des informations de paiement de ses clients, le cryptage et des serveurs s\u00e9curis\u00e9s sont utilis\u00e9s. Des proc\u00e9dures de surveillance et d&#039;audit sont \u00e9galement toujours en place pour maintenir un environnement s\u00e9curis\u00e9 pour les transactions.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tLe paiement a \u00e9t\u00e9 refus\u00e9\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Si votre paiement est refus\u00e9, v\u00e9rifiez les conditions suivantes pour r\u00e9soudre le probl\u00e8me\u00a0:<\/p><p>\u2022 V\u00e9rifiez que les informations relatives au mode de paiement que vous avez saisies sont correctes.<\/p><p>\u2022 Assurez-vous d\u2019avoir suffisamment de fonds sur votre carte de cr\u00e9dit ou votre compte bancaire.<\/p><p>\u2022 V\u00e9rifiez s\u2019il existe des restrictions sur votre carte, comme une limite de d\u00e9penses quotidiennes.<\/p><p>\u2022 Assurez-vous que votre carte n\u2019est pas expir\u00e9e.<\/p><p>Si vous avez v\u00e9rifi\u00e9 les points ci-dessus et que le probl\u00e8me de paiement persiste, vous pouvez contacter le service client de Forat pour obtenir de l&#039;aide. Vous pouvez communiquer via le chat direct ou nous \u00e9crire<\/p><p>Remarque : Veuillez conserver les d\u00e9tails du message d&#039;erreur qui appara\u00eet pendant le processus de paiement refus\u00e9 pour les fournir au service client de Fourat afin d&#039;acc\u00e9l\u00e9rer le processus de r\u00e9solution.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tEst-il possible de payer \u00e0 r\u00e9ception ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Le paiement \u00e0 la livraison est disponible dans certains pays. V\u00e9rifiez si ce service est disponible dans votre pays, mais en r\u00e8gle g\u00e9n\u00e9rale, si vous ne pouvez pas choisir le paiement \u00e0 la livraison, sachez que ce service n&#039;est pas disponible dans votre r\u00e9gion.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tComment puis-je v\u00e9rifier si le paiement a \u00e9t\u00e9 effectu\u00e9 ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>\u00c9tape 1 : Acc\u00e9dez \u00e0 la section \u00ab Commandes \u00bb de votre compte.<\/p><p>\u00c9tape 2 : Recherchez la commande souhait\u00e9e et v\u00e9rifiez son statut. Si le paiement est effectu\u00e9 avec succ\u00e8s, le statut de la commande doit \u00eatre \u00ab Confirm\u00e9 \u00bb.<br \/>Vous recevrez \u00e9galement un email de confirmation de Fourat apr\u00e8s votre paiement r\u00e9ussi. Si vous ne recevez pas de message de confirmation ou si vous avez des questions concernant le processus de paiement, vous pouvez contacter le service client de Fourat via le chat pour obtenir de l&#039;aide.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"4\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tCombien de temps prend le processus de paiement ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>La plupart des paiements sur Fourrat sont trait\u00e9s imm\u00e9diatement apr\u00e8s leur ach\u00e8vement. Cependant, les d\u00e9lais de traitement peuvent varier en fonction de votre mode de paiement. Pour garantir que votre paiement soit trait\u00e9 rapidement, nous vous recommandons de v\u00e9rifier toutes les informations avant de finaliser votre achat. Si vous rencontrez des difficult\u00e9s avec le processus de paiement, veuillez contacter l&#039;\u00e9quipe du service client de Forat pour obtenir de l&#039;aide.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-b3fb53e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b3fb53e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c6b667b\" data-id=\"c6b667b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping conditions Choose your preferred shipping company. We deal with safe shipping companies VIEW MORE Replace &#038; Return You can<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-9805","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Prepaid: Pay using bank cards, installments, or smart wallets.3. Vouchers: Pay using the voucher code.Other methods are available, but they are not available in all countries. Rather, they are found in some countries in Africa, such as Guinea Conakry Do I need to be there to sign for delivery? 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